FAQ’s

  • Your charter includes:

    • Private hire of the Shannon Star

    • Room for up to 35 guests

    • A qualified captain and crew

    • Full Bluetooth music system

    • Glassware, plates, serving utensils, and napkins

    • Fridge space, ice, and eskies (if needed)

    • TV (available for slideshows or presentations)

    • Access to an oven, hot plates, and microwave

    • Pick-up/drop-off from approved Brisbane river hubs

    • Brisbane River day cruise: up to 35 guests

    • Moreton Bay day charter: up to 12 guests

    • Overnight stay: up to 8 guests

  • Yes. You’re welcome to BYO food and drinks, or we can organise catering.
    Options include grazing boxes, hot canapés, fruit, desserts, wraps, antipasto, and more — just ask when booking.

  • We use Brisbane City Council recreational river hubs:

    • New Farm Park River Hub

    • City Botanic Gardens River Hub

    • Kingsford Smith Drive River Hub

    • Northshore Riverside Hub

    • West End Riverside Hub

    • Rivergate Marina (Murarrie)

    Let us know what’s most convenient when booking.

  • For comfort and to keep the vessel in top shape:

    • Wear soft-soled shoes (no stilettos)

    • Avoid chunky jewellery or anything that could scratch surfaces

  • Charters will go ahead unless the Master declares conditions unsafe.
    Rain or storms alone don’t qualify as severe weather. The vessel has an indoor saloon and covered rear deck — so guests stay dry.

  • No. Shannon Star is a smoke-free vessel, both inside and out.

    • More than 30 days out: full refund minus 25% deposit

    • Less than 30 days out: 100% cancellation fee

    • No shows or late arrivals: no refunds, credits, or rescheduling